Lisle Community Survey

National Community Survey 

In 2022, the Lisle Village Board approved the 2022-2025 Strategic Plan to outline the Village’s overall vision for the community. To achieve this vision, performance metrics were created to measure and track the progress toward reaching these goals. One of the metrics was to conduct a community-wide resident satisfaction survey. The Village is excited to announce that it will be conducting the National Community Survey (NCS) to gather feedback from residents that will create a more connected and effective community. The Village has teamed up with Polco, an innovative online engagement platform that allows community members provide direct input about the community as a place to live and work.
 

June 19, 2023 Committee of the Whole Meeting – The National Community Survey

NCS logo

Take the Lisle Community Survey

Click here to participate in the Lisle Community Survey. The survey will close after Thursday, October 5th, 2023, so be sure to take it before then.  If you have received an invitation to take the survey and still have not done so, please prioritize taking that survey instead of the open survey featured on this webpage. 

About the National Community Survey

Over the past 25 years, Polco has conducted more than 1,000 surveys of residents, businesses and employees for local governments and other public service agencies. Polco is a partner of the International City/County Management Association (ICMA) and the National League of Cities.

Polco’s National Community Survey (NCS) is designed to assess resident sentiment and satisfaction with key service areas and programs of the Village. The NCS uses benchmark data from over 500 communities across the country to compare resident satisfaction levels and perceptions. The NCS covers 10 key facets of community livability including: economy, mobility, community design, natural environment, safety, utilities, parks and recreation, health and wellness, education, arts and culture, and inclusivity and engagement

Polco Logo

About the Survey 

Community surveys are an effective way to solicit opinions and input from residents about municipal services they receive and the community as a place to live and work. Community surveys serve as a mechanism to provide residents with a means to share valuable input with staff and elected officials in order to set community priorities and allocate resources effectively and properly. 

Starting August 24, 2023, select residents will be able to participate in the random sampling survey. During this time, we encourage residents that are selected to participate in the survey. The Sampled Survey was designed to be as representative as possible of the population of Lisle. A sampling of Lisle households will be selected to participate and are randomly selected from a comprehensive list of residential addresses as an effort to reduce bias and solicit feedback from all areas of the community.

Then on September 21, 2023, the survey will open to all residents. The Village highly encourages everyone to voice their opinion about the community. The Open Participation Survey is offered to all residents so each voice in the community can be heard. This survey is hosted online only and is identical to the Sampled Survey.

Responses for both surveys close on October 5, 2023. We highly encourage every resident, whether selected in the random sampling or the open survey, to take the survey before this deadline.

Why should I take the survey? 

It allows you, the residents of Lisle, to become involved in informing the decision-making process and moving the community forward. Your voice matters, and it’s important that you take the chance to make it heard. By taking this survey, the Village is able to receive input from its residents that will help to ensure that we understand the community’s values in a clear, identifiable way. Survey data helps influence decisions about programs, policies, and other matters important to the community to create a better tomorrow for Lisle. 

a person taking the survey circling their responses.
  1. What is The National Community Survey (The NCS)?
  2. Who is Polco?
  3. Why is The NCS broken down into two surveys?
  4. How long will The NCS be open?
  5. How long will the survey take to complete?
  6. How can I be assured that my feedback will remain anonymous?
  7. Can I share my survey link with another person?
  8. How will the survey results be used?
  9. What if my URL is not working?
  10. Who can I contact with additional questions?
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